Systems Administrator I - Working Remote – supporting Central hours
Duties:
Assist in server operations, resolving customer issues for Unix/Linux based environments.
Manage virtual environments, including server deployment, configuration, patching, and capacity planning.
Administer Active Directory, Exchange, SharePoint, MECM and M365 solutions suite.
Supporting Windows mostly, needs to be strong in M365/Entra ID. MAC experience a plus.
Perform disaster recovery planning, testing, backups, and remote installations.
Support and enforce change control and migration strategy policies.
Troubleshoot and optimize server hardware and Windows OS performance.
Work on server protection and participate in system hardening efforts.
Implement enhancements to improve reliability, availability, and scalability.
Monitor system performance using appropriate tools and tuning strategies.
Support migrations and upgrades in on-premises and cloud environments (Azure-Entra/AWS).
Ensure compliance with monitoring, backup, and batch job procedures.
Provide technical planning and advisory support for customers using Microsoft systems.
Deliver a seamless and effective end-to-end experience aligned with client goals.
Troubleshoot critical issues and ensure prompt resolution and clear communication.
Maintain system documentation including SOPs, configuration records, and internal KBs.
Define and measure process improvements to drive service quality.
Performs all other assigned duties.
Participate in the 24/7 on-call shift along with coworkers. May need little stretching of work hours when needed for on-call support.
Experience and Skills -
2+ years of overall IT experience with a degree in Computer Science, Engineering, or a related field.
2+ years as a Microsoft Systems Administrator or similar role.
Reasonable experience in the following areas: Active Directory and underlying roles like DNS and DHCP, Hybrid environments, M365 and Azure/Entra ID Services, Windows Server OS (2012+), MECM (Microsoft Endpoint Configuration Manager), virtualization platforms such as VMware, Hyper-V or Nutanix. Backup and monitoring solutions.
Experience with high availability and backup/recovery practices.
Strong understanding of networking protocols, security practices, and diagnostics tools.
Excellent communication, documentation, and customer service skills
Strong troubleshooting and performance tuning skills in production environments.
Diligent, Self-driven, proactive and team player mind set.
Strong communication, documentation, and customer service skills.
Ability to learn and interact with new technologies.
Problem-solver.
Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $30 - $35/hour (w2).
Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.