Essential Duties and Responsibilities
- Understands and educates new branch personnel on the policies and procedures relating to operations, compliance, marketing, technology, investment products and general business issues.
- Ensures all operational features of the office establishment are arranged and coordinated prior to start date.
- Provides consultative educational orientations to all new FAs, offices and their associates on policies and procedures via on-site or telephone meetings.
- Supports branches with general questions on all aspects of their business during their transition to Raymond James.
- Acts as Branch Manager on an infrequent basis as business warrants (after obtaining Series 24).
- Acts as a liaison and ensures follow up and completion of all transition responsibilities for new FAs and new offices with Raymond James home office departments to resolve problems.
- Assists with new FA and branch paperwork, including but not limited to, opening accounts, transferring accounts, setting up files and following up to determine incomplete information.
- Collaborates in development of new educational ideas and systems.
- Acts as a liaison to Business Development, Private Client Group Education and Sales Management.
- Acts as the primary point of contact while team members are away from office.
- May conduct home office visits for new financial advisors joining RJA and RJFS offices.
- Performs other duties and responsibilities as assigned.
Knowledge, Skills, and Abilities
Knowledge of:
- Strong knowledge of branch financial office practices, procedures and methods.
- Solid knowledge and experience with finanical account types, the transfer process, and industry operations in general
- Back office systems knowledge for Financial Industry.
Skill in:
- Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.
- Operating standard office equipment and using required software applications to produce correspondence, presentations, electronic communication and spreadsheets.
- Detail orientation to ensure quality standards are met without impairing workflow.
- Follow-up to ensure resolution and completion of tasks.
Ability to:
- Bachelor’s Degree in Business or in related field is strongly preferred with a minimum of 3-5+ years related brokerage operation and compliance experience in the financial services industry is a MUST.
- Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
- Use effective oral and written communication skills sufficient enough to interact effectively with and guide financial advisors and their staff on various operational issues.
- Execute instructions and request clarification when necessary.
- Constructively work under stress and pressure when faced with high workloads and deadlines.
- Provide a high level of customer service in a calm, courteous and professional manner.
- Work independently as well as collaboratively within a team environment.
- Establish and maintain effective working relationships at all levels of the organization.
- Learn new software and proprietary systems as needed.
- SIE required provided that an exemption or grandfathering cannot be applied.
- Series 7 required.
- Series 63 or 66 required or obtained within 120 days depending on state requirements.
This is the pay range that Magnit reasonably expects to pay for this position: $31.86/hour - $42.48/hour
Benefits: Medical, Dental, Vision, 401K