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Technical Trainer II - Request #35989304

Operations
Vendor Selection
Documentation
Needs Assessment
Training Programs
Debug
Customer Service Oriented
Government Contracts
Human Resources
Customer Service
Description:

 

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina …and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Job Title: Technical Trainer II 

Position Details: 

  • Required Education: Bachelor's or Master's degree Computer Information Systems/Technology, Instructional Technology, Education, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Instructional Technology, Computer Science, Information Technology, Education or other job related degree 
  • Required Work Experience: 2 years Training experience, including I/T course development and delivery, and 3 years I/T technical experience with a Bachelors degree or equivalent, or 2 years Training experience, including I/T course development and delivery and 1 year I/T technical experience with a Masters degree.
  • Role is Onsite
  • 40 Hours a week with some travel to develop and deliver training to other CDS offices. 
  • Required Technologies: Technical and business training required. Microsoft products. 
  • Nice To Have: Develop documentation for custom applications and packaged applications, using a variety of mediums as needed. Deliver training to a variety of audiences. Identify needed accesses and modifications for the training system environment.

Duties:

  • Develop documentation for custom applications and packaged applications, using a variety of mediums as needed. Deliver training to a variety of audiences. Identify needed accesses and modifications for the training system environment. 
  • 25% Create and deliver training and development programs to all levels of end-users and IT professionals. 
  • 25% Code, test, and debug programs specifically for training. 
  • 25% Work closely with both I/t and the business to understand system and training needs for applications and packages supported. 
  • 25% Participate in the training needs assessment process and vendor selection. 

Required Skills and Abilities: In-depth knowledge and experience in relevant productivity tools and standard packages. Understand appropriate development methodologies. Understand and apply adult learning principles. Design training programs, classes, workshops, computer-based training, and online help. Understand the complex technical environment of the organization. In-depth knowledge of systems, applications, and programming languages. Required Software and Other Tools: Classroom and standard office equipment. 

Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. 

Required Education: Bachelor's or Master's degree Computer Information Systems/Technology, Instructional Technology, Education, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Instructional Technology, Computer Science, Information Technology, Education or other job related degree 

Required Work Experience: 2 years Training experience, including I/T course development and delivery, and 3 years I/T technical experience with a Bachelors degree or equivalent, or 2 years Training experience, including I/T course development and delivery and 1 year I/T technical experience with a Masters degree.

This is the pay range that Magnit reasonably expects to pay someone for this position is $25.00/hour - $32.50/hour. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. 

Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!

QUALIFICATION/ LICENSURE :
  • Work Authorization : US Citizen
  • Preferred years of experience : 1+ Years
  • Travel Required : No travel required
  • Shift timings: Not specified
Job Location Columbia, South Carolina
Pay USD 25.00 - USD 32.50 Per Hour
Contract Duration 49 week(s)