Job Summary: We are seeking a dedicated and detail-oriented CMM Support Specialist to join our Congress and Meetings Management team. The ideal candidate will provide comprehensive support to a team of seven, ensuring the smooth execution of all congress and meeting activities. This role requires excellent organizational skills, a proactive approach, and the ability to work collaboratively in a fast-paced environment.

Key Responsibilities:

Provide organizational and logistical support for congress and meeting planning, including scheduling, venue site visits, and coordination with our vendors.

• Assist in the preparation and distribution of meeting materials, such as agendas, briefing documents, presentations, mobile applications and meeting minutes.
• Assist with quality checks for website registrations, confirmations, mobile app content reviews, including attendee tracking and other communications.
• Coordinate travel arrangements and accommodation for team members and meeting participants where applicable.
• Maintain accurate records and databases related to congress and meeting activities.
• Occasional on-site support of meetings and events at our US Headquarters.
• Support the Director of Congress, Meetings Management in various tasks and projects as needed.
• Ensure compliance with company policies and procedures in all meeting and congress related activities.
• Handle inquiries and provide excellent customer service to internal and external stakeholders.

• This position may require occasional evening or weekend work to support meeting activities.
• The role involves some travel to meeting locations as needed.

Qualifications:

• Minimum of 2 years of experience in meeting planning, event coordination, or a similar role.
• Strong organizational and multi-tasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with event management software such as Cvent, Eventbrite, or similar tools.
• Familiarity with project management tools like Asana, Trello, Smartsheet or Microsoft Project.
• Ability to work independently and as part of a team.
• Attention to detail and a high level of accuracy.
• Flexibility to travel as required.

Preferred Skills:

• Knowledge and experience in healthcare meetings, events and congresses.
• Knowledge of industry best practices and trends in congress and meeting management.
• Certification in Meeting Management (CMM) or a related credential.

Working Conditions:

• Bachelor’s degree in Business Administration, Event Management, or a related field.