This is a contract role through Magnit for Consumers Energy in Lansing, MI.

Responsible for partnering with external and internal customers providing excellent customer service and administrative support within Customer Energy Management in Support Services. This position works in a virtual team atmosphere while having individual accountability. Duties may include, but are not limited to:

• Make and Take customer calls
• E-mail Customers
• Collect customer and project information
• Input data into customer projects
• Processing Billing
• Processing Permits
• Process Tasks
• Work with third party entities
• Create notifications, and orders
• Partnering with internal and external customers for job completion to timeline.

Qualifications:

• Must be able to communicate pleasantly, and professionally, with co-workers, internal and external customers.
• Must be able to interface and work with teams with diverse disciplines, understand their administrative needs and requirements.
• Must be willing and able to rely on Policies, Procedures, Job Aids and pre-established guidelines to perform the functions of the position.
• The successful candidate will possess good computer skills, including aptitude and ability to learn and use one, or more, versions of specialized software.
• We are willing to train the skilled candidate on the job.

Skills Required: 
Microsoft Word
Excel
Access
Outlook email system
Detail oriented
Highly motivated
Well-organized
Team oriented
Attitude and aptitude to learn new skills and perform new responsibilities

Skills Preferred: 
SAP Front/Back Office
Plotter operation
Scanner operation

Experience Required:  0 to 1 year's work experience, this is an entry level position.

Experience Preferred:  
-Some work experience in an administrative or clerical role
-Experience with SAP would be an asset  
-Strong customer service background

Education Required:  High School degree or equivalent

Education Preferred:  Some college

Other Information:  
- May require lifting and/or carrying heavy loads (Approx. 5-35lbs)
- May require travel 
- May require overtime

Hourly Pay Rate Range (dependent on location, experience, expectation)

The pay range that Magnit reasonably expects to pay for this position is: $14 - $18/hr

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.