Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina …and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Job Title: Representative, Enrollment I

Position Notes:

• $15.00/hour max hourly pay rate.
• WORK SCHEDULE: MONDAY - FRIDAY, 7:30 am -4:00 pm or 8:00 am - 4:30 pm.
• CONTRACT TO HIRE.
• ONSITE ONLY – MUST BE A LOCAL CANDIDATE.
• MANAGER WILL CONDUCT IN PERSON INTERVIEWS.

NICE TO HAVE skill sets/qualities: 

• Medical background and data entry experience

A typical day would like in this role: 

• Keying enrollments, researching/terming members and answering emails from mailbox.

Soft skills: 

• Organized, detailed oriented and flexible, will work on multiple tasks, dependable. 

About our team: 

• Our overview is to process enrollments; email inquiries and terminations received from group submissions. 
• We ensure all is processed correctly and timely from beginning to end. 
• We want every member to have smooth experience from enrolling to using the benefits.

Duties:

• Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, and database updates. 
• 50% Receives and logs subscriber and member enrollment applications to the system. Processes/keys applications including new enrollments, terminations/cancellations, changes, and renewals. Updates all electronic enrollment files. Works edit/error reports generated from membership transactions.
• 30% Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard/custom ID cards.
• 10% Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems.
• 10% Participates in special projects as assigned related to enrollment, billing and reconciliations. 

Required Skills and Abilities: 

• Required Education: High School Diploma or equivalent 
• Required Work Experience: 1+ years.
• Ability to acquire knowledge of the membership system. 
• Working knowledge of word processing and spreadsheet software. 
• Good judgment. Effective customer service and organizational skills. 
• Demonstrated verbal and written communication skills. 
• Basic business math proficiency. 
• Analytical or critical thinking skills. 
• Ability to handle confidential or sensitive information with discretion. 
• Required Software and other tools: Microsoft Office. 
• Knowledge of state and federal laws related to private business types of insurance. 
• Knowledge of standard benefit structures. 
• Work Environment: Typical office environment
• Travel between office buildings. Moving/carrying of boxes/materials. 

Preferred Skills and Abilities: 

• Preferred Specialized Training: Office technology or secretarial science. 
• Preferred Work Experience: 1 year-of customer service, administrative/clerical support, and/or membership/billing/accounts experience.
• Working knowledge of database software. 
• Computer systems support knowledge. 
• Knowledge of booklet ID card preparation, underwriting enrollment regulations, contract formats. 
• Preferred Software and Other Tools: Working knowledge of Microsoft access. 

This is the pay range that Magnit reasonably expects to pay someone for this position is $11.25/hour - $15.00/hour. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. 

Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!