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BENEFIT EDUCATOR -Southern California (AS NEEDED) - TH9124MAR7797

Data Entry
Customer Service Oriented
Billing
Presentation Skills
BI-Lingual
CRM
Salesforce.Com
Description:

This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

ROLE OVERVIEW: Benefit Educator (AS NEEDED)

SCHEDULE:
This is an “as‑needed,” variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last-minute requests).

LOCATION(S):

Southern California Market:  Cities include Los Angeles, San Diego, Irvine, CA

Must be available during peak season (August-December); Anticipated minimum of 15 hours/week during peak season 

Ability to travel to local/remote trainings and meetings as assigned- 75-100%

This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory

SUMMARY

The role of the Benefit Educator is essential to our business's success.

As the representative of The Cigna Group, your primary responsibility is to conduct exceptional Open Enrollment and customer events that set The Cigna Group apart from our competitors.

In this customer-facing position, you will educate customers about The Cigna Group’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs.

Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism.

This is an “as‑needed,” variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last-minute requests).

KEY RESPONSIBILITIES:

Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective Cigna customers

Represent Cigna at customer events, ensuring a professional and positive image while effectively communicating Cigna’s products, programs, and solutions

Maintain current knowledge in all Cigna products, programs, solutions, and initiatives

Follow established guidelines and procedures of customer events as assigned

Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners

Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines

QUALIFICATIONS:
Current and active Health & Life License, REQUIRED

Must be available during peak season (August-December)

Ability to travel to local/remote trainings/meetings as assigned- 75-100%

Bilingual/ Multi-Lingual (Spanish, Japanese)- strongly preferred

Have experience explaining and presenting employer-sponsored benefits and health insurance 

Excellent communication and presentation skills

Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (Webex, MS Teams, & Allego)

Ability to utilize and maintain a personal, company approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systems.

EDUCATION and CERTIFICATIONS:

High School Graduate or GED. Required

Current and active Health & Life License

Hourly Pay Rate Range (dependent on location, experience, expectation) 

The pay range that Magnit reasonably expects to pay for this position is: $27.00/hour-$31.00/ hourBenefits: Medical, Dental, Vision, 401K(provided minimum eligibility hours are met) 
We are unable to provide visa sponsorship or STEM OPT training. 

REF ID: TH9124MAR7797

QUALIFICATION/ LICENSURE :
  • Work Authorization : Green Card, US Citizen, Other valid work visa
  • Preferred years of experience : 1+ Years
  • Travel Required : 50% and more
  • Shift timings: As Needed
Job Location Los Angeles, California (On-Site)
Pay USD 27.00 - USD 31.00 Per Hour
Contract Duration 4 month(s)