Language

Cigna Benefit Educator (Pacific Northwest) - 37038084

Presentation Skills
Data Entry
Customer Service Oriented
Billing
CRM
Salesforce.Com
Description:

This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

ROLE OVERVIEW: Benefit Educator (AS NEEDED)

SCHEDULE:
Anticipated minimum of 15 hours/week during peak season (September – December).

No guaranteed hours - this position is on an as-needed basis.

This is an “as‑needed,” variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last-minute requests).

LOCATION(S):
Pacific Northwest

Cities include Seattle, WA and Portland, OR

NOTE: This position requires driving responsibilities. 
Candidates must have their own form of reliable transportation.


ROLE OVERVIEW: BENEFIT EDUCATOR

The role of Benefit Educator is essential to our business's success. 

As the representative of The Cigna Group, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Cigna Group apart from our competitors. 

In this customer-facing position, you will educate customers about 

The Cigna Group’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs. 

Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. 

This is an “as‑needed,” variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last-minute requests). 

RESPONSIBILITIES:

Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective Cigna customers

Represent Cigna at customer events, ensuring a professional and positive image while effectively communicating Cigna’s products, programs, and solutions

Maintain current knowledge in all Cigna products, programs, solutions, and initiatives

Follow established guidelines and procedures of customer events as assigned

Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners

Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines

SKILLS

Must be available during peak season (August-December)

Have experience explaining and presenting employer-sponsored benefits and health insurance

Excellent communication and presentation skills

Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego)

Ability to travel to local/remote trainings/meetings as assigned- 75-100% of the time

This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory

Ability to utilize and maintain a personal, company approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systems


EDUCATION and CERTIFICATIONS:

High School Diploma or GED required.

Current and active Health & Life License

Hourly Pay Rate Range (dependent on location, experience, expectation)  

The pay range that Magnit reasonably expects to pay for this position is: $28.00/hour-$31.00/ hour  Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met) 
We are unable to provide visa sponsorship or STEM OPT training. 

REF ID: 37038084

QUALIFICATION/ LICENSURE :
  • Work Authorization : Green Card, US Citizen, Other valid work visa
  • Preferred years of experience : 1+ Years
  • Travel Required : 50% and more
  • Shift timings: No guaranteed hours - this position is on an as-needed basis.
Job Location Seattle, Washington (On-Site)
Pay USD 28.00 - USD 31.00 Per Hour
Contract Duration 9 month(s)