This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

Description:

Job Title: Presale Support Analyst

Location/Schedule Notes:

• This is a fully remote role open to candidates across the US. 
• High-Speed Internet connectivity, required.

Key Responsibilities

• Monitor email aliases and enter new opportunities into Salesforce.com (presale and new business), timely and accurately.
• Identify any gaps in requests and work with clients to obtain missing information.
• Track progress of analytic requests and ensure timely delivery.
• Review returned data/reports for thoroughness, connect with matrix partner and Sales as appropriate if there are any concerns.
• Manage RFP process, working with matrix partners, consolidating responses/edits, and reviewing RFPs for accuracy prior to distribution.
• Package report(s) and deliver on time to client. 
• Provide exceptional client service.
• Receive client sales notifications, update salesforce.com database and associated tracking tools and follow internal notification process. Ensure effective handoff to implementation and contracting.
• Maintain accurate and clean Salesforce.com database.  Research and quickly addresses data integrity issues identified by matrix partners, the team or management.
• Acts as a liaison between PreSale and sales support matrix partners to optimize workflows and successfully prioritize requests. 
• Builds and maintains strong relationships with the Payer Solutions Sales team.
• Runs various client analytics and returns to our customer.
• Works with on renewal analyst team to help with special projects in Salesforce and our Payer Express Portal
• Helps our renewal analyst team with day to day tasks to maintain renewals and terminations. 

Skills

• 3+ years of relevant experience 
• Solid computer skills, including Excel, and aptitude for learning new programs as needed.
• Experience with Salesforce.com or other CRM tool a plus
• Ability to work in a fast-paced entrepreneurial environment, able to adapt to changing priorities and requirements.
• Strong organization skills with the ability to work independently and manage, prioritize and work on numerous projects simultaneously.
• Identify risks and issues and mitigate and/or escalate as needed.
• Skilled communicator (open and effective; both written and verbal)
• Strong team player; able to thrive in a matrix environment; experience collaborating with multiple matrix partners.
• Self-motivated, driven.
• Attention to detail.

Qualifications:

Bachelor’s Degree 

Hourly Pay Rate Range (dependent on location, experience, expectation) 

The pay range that Magnit reasonably expects to pay for this position is: $23.00/hour-$26.00/hour. 

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

We are unable to provide visa sponsorship or STEM OPT training.

Tundra Technical Solutions (the operator of this Talent Community) is a global leader of contingent talent services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations. 

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

37188964  Presale Support Analyst