This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

 

100% remote

part time with an estimate of 20-25 hours a week

flexible with schedule, but must be during normal business hours (ie. M-F, 8-5pm) prefer them to work in EST or CST

will have to work a few hours each day due to nature of team and business

please upload a writing sample if available

MD Live by Evernorth – Creative Production Coordinator_Copy Support

This role supports the day-to-day production flow for the Creative Services team by intaking requests, creating and updating Jira tickets, and keeping project details organized from kickoff through delivery. You’ll work closely with the creative manager, designers, copywriters, and marketing partners to confirm required inputs, keep timelines visible, and help projects move through reviews and approvals. You’ll also provide light copy support as needed (quick edits, short-form copy, headlines, and internal/client-facing notes) to help work stay on track.

SCOPE OF WORK:

• Own day-to-day intake and traffic: receive requests, confirm required inputs, and route work to the right team members
• Build and manage Jira tickets (brief accuracy, owners, due dates, statuses) and maintain clear project visibility
• Maintain production schedules; balance capacity, flag resourcing conflicts, and help prioritize against deadlines and business needs
• Facilitate kickoff and documentation: gather missing details (audience, channel, specs, stakeholders, approvals) and align on timelines
• Track dependencies and approvals; monitor review cycles, follow up, and escalate risks (scope changes, missing approvals, shifting priorities)
• Apply project governance (naming conventions, version control, required fields, standardized workflows) to reduce rework and protect quality
• Support reporting and continuous improvement (dashboards/status updates, bottlenecks, cycle time) and recommend process updates
• Provide occasional writing support (light copy, quick edits, short headlines, internal communications, summarizing feedback)

CORE SKILLS:

• Highly organized and deadline-driven; able to manage multiple projects without losing accuracy
• Strong Jira proficiency (tickets, workflows/statuses, fields, boards, basic dashboards/reporting)
• Clear, friendly communicator who clarifies needs, asks the right questions, and follows up to confirm next steps
• Process-minded: follows established workflows, naming conventions, and governance standards to keep work consistent and reduce rework
• Working knowledge of creative production lifecycles (brief → draft → review → revisions → final)
• Clear, concise writing/editing fundamentals for light copy support

QUALIFICATIONS:

• 3+ years in creative operations, traffic/project coordination, production coordination, or agency/in-house workflow support
• Hands-on experience scheduling and managing work in Jira (or comparable tool); Jira strongly preferred
• Working knowledge of common creative deliverables/specs across email, web, social, print, and digital advertising
• Able to manage competing priorities with a calm, solutions-oriented approach in a fast-paced environment
• Comfortable providing occasional light writing/editing support

TOOLS & PLATFORMS:

Required:

• Jira
• Microsoft Outlook and Teams
• Microsoft Word, PowerPoint, Excel

Experience a Plus:

• Workfront, Smartsheet, Asana, or similar workflow tools
• Basic reporting/dashboarding (Jira dashboards, Excel pivots, etc.)
• Familiarity with creative tools and file governance (Adobe Acrobat, Figma, SharePoint/OneDrive)

non-negotiable skills: 

1) Project and timeline management skills so very organized

2) Clear communication skills

3) Attention to details. They must also be flexible and be able to change course.

Bachelors is nice to have but not required.

HS/GED Required

Hourly Pay Rate Range (dependent on location, experience, expectation)

The pay range that Magnit reasonably expects to pay for this position is: $48.00/hour-$54.00/hour

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

We are unable to provide visa sponsorship or STEM OPT training.

Tundra Technical Solutions (the operator of this Talent Community) is a global leader of contingent talent services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations. 

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.