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Technical Support Analyst

Maintenance
Technical Documentation
IT Support
Technical Support
Description:

This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work.

Role Overview: 35919331  Business Project Advisor


Schedule Notes

  • 100% onsite. M-Th 3 PM - 11:30 PM, F 12 PM - 8:30 PM.
  • Training for 3-4 weeks will occur M-F 9 AM - 5:30 PM


Duties: 

  • Delivers professional activities in the IT Support job family with a focus on Technical Support. 
  • Under direct supervision, assists in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
  • Assists in modifying existing software to fit specialized needs and configurations, and maintains program libraries and technical documentation. 
  • Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
  •  Provides standard professional advice and creates initial reports/analyses for review. 
  • May provide guidance, coaching, and direction to more junior members of the team in Technical Support.

Skills:

  • 3-5 Years PC/LAN Technical experience

Education

  • BS in IT or related field or equivalant experience

Hourly Pay Rate Range (dependent on location, experience, expectation)
The pay range that Magnit reasonably expects to pay for this position is: $25.79-$34.39/hr
Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)
 

QUALIFICATION/ LICENSURE :
  • Work Authorization : US Citizen
  • Preferred years of experience : 3+ Years
  • Travel Required : No travel required
  • Shift timings: Not specified
Job Location New Castle, Delaware
Pay USD 25.79 - USD 34.39 Per Hour
Contract Duration 4 month(s)