This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

Location/Schedule Notes:

On-site in Grove City, OH : Training will take place over the course of 60 days between M-F 8am - 4pm, once ready to support the site, will be moved to 10am-7pm shift

Responsibilities:

• Contributes to the IT Support job family in a support capacity. 
• Helps configure, install, maintain and upgrade computer systems hardware and software. 
• Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices. 
• May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. 
• Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. 
• Works under own initiative, prioritizes own work, and meets agreed timescales. 
• Work is subject to frequent review by more experienced professionals in Technical Support.

Qualifications:

• 2+ years of recent Desk Side Support required with Hands on Experience 
• Ability to lift 25# as needed
• Experience with Jira a plus as it is used frequently
• BS in IT or related field PREFERRED or equivalent experience
• 1-2 Years PC/LAN Technical Experience
• Continued enhancement of Technical Skills through continuing education/seminars and interaction with other IT disciplines
• Strong Customer service skills
• Exceptional work ethic
• Positive attitude
• Experience with imaging and troubleshooting PCs in a networked environment.  
• General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office
• General knowledge of networking switches and data networks.
• General knowledge of IP telecommunications systems.
• General knowledge of printers

Hourly Pay Rate Range (dependent on location, experience, expectation)  

The pay range that Magnit reasonably expects to pay for this position is: $28.00/hour-$32.00/hour  

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)