This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.
 

The Business Analyst (BA) is customer-focused, working as part of the Business & Technical Product teams to understand and document the needs of the business.  In partnership with the Business and/or Technical Product Owner, the BA helps to enable the business value solutions delivered by the teams and must engage with the teams accordingly.  The BA also partners with the Analytics org as well Business Subject Matter Experts (SMEs) for methodology, calculations, and content. 

Responsibilities

• “Voice of the customer,” ensuring that the highest value work is being delivered in a way that not only meets the customer’s need, but delivers incremental value frequently
• Facilitates individual conversations with the business to understand their needs for new solutions as well as solution enhancements; drives thorough discussions and recommends requirements based on reporting and analytics best practices and similar needs/ solutions from other stakeholders
• Asks key questions to ensure understanding of the business expectations. For Reporting Products, this includes detailed questions about data sources, reference data, calculations, logic, etc.
• Works with the business to identify and track early indicators that the Product/ solution is meeting the need as well as lagging indicators that prove business value was delivered
• Reviews Test Plans with the TPO each sprint, ensuring that they include detailed scenarios to test prior to approval of delivery

More Detailed Responsibilities

• Requirements Gathering, e.g. Conduct interviews, workshops, or focus group discussions with stakeholders to understand their needs and requirements.
• Business Process Mapping, e.g. Use tools like BPMN (Business Process Model and Notation) or flowcharts to visually represent the current ("as-is") and desired ("to-be") business processes. .
• Data Analysis, e.g. Use SQL to extract data from databases or Excel for smaller datasets. Analyze the data to identify trends, patterns, or anomalies that might inform business decisions. 
• User Acceptance Testing (UAT), e.g. Once a solution (like a software application) is developed, BAs often help in drafting test cases based on the initial requirements.
• Stakeholder Communication, e.g. Regularly schedule meetings, send out status updates, and be available for ad-hoc discussions.
• Documentation, e.g. Document everything from business requirements, process maps, to meeting minutes. Use tools like Confluence, Sharepoint, or even Word and Excel.
• Feasibility Studies, e.g. When presented with a potential solution or project, BAs assess its viability.
• Prioritizing Requirements, e.g. Not all requirements can be implemented at once. Use techniques like the MoSCoW method (Must have, Should have, Could have, Won't have) to prioritize them based on business value and urgency.
• Supporting Implementation, e.g. As solutions are being implemented, BAs act as a bridge between the business and IT teams.
• Training End-Users, e.g. Once a solution is ready to be rolled out, BAs might be involved in training users.
• Must have excellent analytics and reporting acumen including experience building reports or completing data analysis related to trend management; strong Analytical mindset is required
• 2+ years Agile experience, preferably in a Business Analyst or Scrum Master role, for an analytic or reporting product, is required; Experience with Jira or Rally for documenting project requirements is preferred
• Product management experience is strongly desired; candidate must demonstrate a “product mindset” with the ability to problem solve, collaborate, and deliver business value in an iterative fashion.
• Excellent verbal and written communication skills is required; individual must be polished and professional and have experience interacting with senior leadership. Must demonstrate a high “EQ” (emotional intelligence) in all situations.
• Experience managing and reporting on performance of a “product” is required, including operational and outcomes metric tracking and goal setting.
• Experience measuring results and outcomes post-implementation is required, i.e. business value delivered or enabled with the business
• Experience working with Sales and/or clients is strongly desired
• Experience in healthcare environment is preferred; client reporting experience is a huge plus
• Strong business acumen is preferred
• Experience building use cases based on expected value and estimate costs is required
• Experience in roadmap creation and management is preferred; strategic thinking is required - must be able to track to goals and deadlines in the context of the big picture
• Excellent organization skills are required
• Bachelor’s degree in Math, Finance, Business, Engineering, or mathematical discipline and/or 5 years’ experience in analytics and/or reporting is required

Hourly Pay Rate Range (dependent on location, experience, expectation)  

The pay range that Magnit reasonably expects to pay for this position is: $56.00/hour-$63.00/hour  

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)