This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.
Location/Schedule:
100% Remote, USA: Training is flex between 8:30 AM and 7:00 PM (Eastern Time) and post training is 10:00 AM - 7:00 PM (Eastern Time).
Description:
- Delivers specific delegated Enrollment/Billing tasks assigned by a supervisor.
- Provides financial related support for banking and/or billing related functions to new and/or existing accounts.
- Sets up, manages, reconciles, processes, and/or balances bank and/or customer accounts.
- Researches problems and negotiates with internal/external customers, banks, vendors, and/or partners to resolve moderately complex issues.
- Creates, analyzes, and responds to standard and/or non-standard reports.
- Bills and/or collects outstanding/delinquent payments or issues payments.
- Researches and identifies trends and develops and implements methods to improve results.
- May support larger markets and/or National Accounts.
- Completes day-to-day Enrollment/Billing tasks without immediate supervision, but has ready access to advice from more experienced team members.
- Tasks involve a degree of forward planning and anticipation of needs/issues.
- Resolves non-routine issues escalated from more junior team members.
Qualifications:
- Proficient with SAP (must-have)
- MS Office experience (Outlook for customer emails and Excel for spreadsheets being sent to customers)
- Excellent communication (both written and spoken)
- B2B outbound calls experience (nice to have)
- Invoicing experience (nice to have)
- Webex experience (nice to have)
- Healthcare industry background (nice to have)
- High school diploma or GED
Hourly Pay Rate Range (dependent on location, experience, expectation)
The pay range that Magnit reasonably expects to pay for this position is: $18.00/hour-$20.00/hour
Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)