This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.
**This is a Senior UX Researcher role. Location can be St. Louis, MO or remote.**
This role will conduct user research with a healthcare provider population.
Willingness to travel on-site to conduct user research.
Apply experience, knowledge of social science, design, and ecommerce best practices to identify both tactical and programmatic research needs. Define testable hypotheses that are relevant to the business and design approaches to address general user experience and product marketing questions.
Develop research plans and recruitment criteria with stakeholder input.
Collect research data using a broad range of methods (e.g. moderating interviews, usability, focus groups, contextual evaluations, diary studies; design and program surveys) directly, in collaboration with other research staff, or using vendors.
Present findings and implications (from a single study or a combination of multiple studies and/or data sources) to stakeholder audience.
Work closely with various stakeholders (e.g. product, design, development) to produce high quality, innovative designs that leverage research insights.
Be a customer advocate, with a familiarity of competitive experiences and research findings that you are able to apply toward expert evaluation of internal products and ensuring teams have a clear picture of the end user experience.
Investigate and socialize new technology, processes, and/or research approaches.
5+ years UX research experience
Experience using a variety usability methods for both remote and in-person research, including: usability, survey, card sorting, heuristic evaluation (formal and informal), cognitive walkthroughs, participatory design/co-creation workshops
Ability to manage a research project from end-to-end including eliciting stakeholder goals, study design, screener development and recruiting management, test moderation, data analysis and reporting
Strong written, verbal, and presentation skills
Ability to support multiple simultaneous projects and product teams
non-negotiable skills:
Hourly Pay Rate Range (dependent on location, experience, expectation)
The pay range that Magnit reasonably expects to pay for this position is: $50.00/hour-$60.00/hour
Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)
Tundra Technical Solutions (the operator of this Talent Community) is a global leader of contingent talent services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
