Summary
Channel Partner Comms (CPC) supports the creation and distribution of marketing assets and guidance that help our partners sell our company’s products and services, worldwide. This role sits at the center of that pipeline: managing the intake, quality control, and delivery of marketing assets to internal teams across every GEO.
This individual will need to be very detail-oriented, organized, and have clear, effective communication skills. They should be flexible and comfortable collaborating within a team dynamic and hold a penchant for exceptional follow-through. They’ll need to be nimble and able to pivot and reprioritize as work volume and partner requests shift week to week. The ideal candidate has a passion for learning new tools and workflows, and thrives on turning a high volume of requests into a clean, reliable, on-time delivery process.
Description:
- Work with the CPC and XF teams on alignment of priority titles for Partners Communications and asset needs.
- Create and submit partner asset requests via Airtable, triaging by priority, GEO, and line of business, and own the process end-to-end through final delivery.
- Own quality control of all outgoing assets to partners—checking technical specs (codecs, resolutions, file formats, color profiles, audio/video specs) as well as structural and completeness checks such as correct GEO folder structure and inclusion of the right assets. Partnering with GEO teams to resolve issues and make corrections as needed.
- Deliver finished guides and assets to the correct internal stakeholders and external partner teams across all GEOs, tracking delivery status end to end.
- Keep cross-functional teams aligned on timelines, deliverables, and priorities.
- Maintain organized, up-to-date records of asset status, request history, and distribution logs in Airtable and shared DAM systems.
- Flag spec issues, missing assets, or delivery risks early, and escalate or resolve with the appropriate creative or GEO contact.
- Partner closely with the CPC team and GEOs to ensure assets meet regional requirements ahead of launch.
- Continuously look for ways to streamline the request-to-delivery pipeline, including through AI-powered tooling.
Key Qualifications:
- Keen eye for detail and familiarity with digital asset specifications, design concepts, terminology, and style guides.
- Experience working with raster images, video, 2D/3D graphics, and audio files.
- Proficient in DAM systems, Adobe Photoshop, Adobe Illustrator, and Airtable.
- Strong project management skills with the ability to prioritize tasks effectively.
- Strong team player who can also operate independently in a high-volume environment.
- Ability to meet deadlines while balancing multiple priorities in fast-paced environments.
- Excellent written, verbal, and interpersonal communication skills.
- Familiarity with AI-powered tools and workflows, with a proactive approach to integrating emerging technologies to improve production efficiency and creative output.
Education & Experience:
- Bachelor’s degree preferred
- 5-7 years of experience in digital asset management, production coordination, or marketing operations, ideally in a Channel, retail, or partner-marketing context
Hours may fluctuate based on project needs.
