Language

Professional Services Engineer

Firmware
IT Infrastructure Library
Replication
Disaster Recovery
Linux
Microservice
Continuous Integration/Delivery
Fiber Channel
Deployment
Change Management
ITIL
Switching
Infrastructure Design
Storage Management
NFS
Microsoft Azure
Google Cloud
Kubernetes
Openshift
Amazon Web Services
Ontap
NVME
Network File System
Netapp
Iscsi
CIFS
Description:

3 Positions to Fill - RTP Local

Position 1: 40 hours week, Mon-Fri, 10am – 7pm
Position 2: 36hr-for-40hr weekend, Fri-Sun, 7am-7pm
Position 3: 36hr-for-40hr weekend, Fri-Sun, 7pm-7am

Job Summary
We are looking for a motivated Professional Services Engineer to join our 24x7 storage operations team and service our Managed Services Customers.

You will provide support to our customers by responding to Incidents, working on Service Requests, Problem Management and Storage Infrastructure Improvements. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies.

To be successful in this role, you would need to have the following: 

  • Experienced in NetApp storage technology. Deploying and administering NetApp storage primarily ONTAP, troubleshooting performance issues, performing firmware and OS upgrades, using storage management and monitoring tools, managing storage/backup integration with NetApp Data Infrastructure.
  • Proficient understanding of NetApp storage concepts, related management tools (AIQ, AIQUM) and related storage technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning.
  • Experience or knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, BlueXP, Data Infrastructure Insights (DII), Workload Security, and SnapCenter.
  • Experience with any automation tools would be desired.

Job Requirements

  • Strong understanding of storage protocols and technologies (CIFS, NFS, iSCSI, NVMe, Fiber Channel switching and networks).
  • Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable
  • Understanding of managed services delivery and cloud certifications is desirable.
  • Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms.
  • Windows server, Linux server and related Operating Systems technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous.
  • Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud and Microsoft Azure) is highly desirable.
  • Good to have Associate level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator.
  • Good to have NetApp Cloud-based Certifications like NetApp Certified Data Administrator (NCDA), or Hybrid Cloud Administrator (NCHCA).
  • Strong customer communication and documentation skills.
  • Built and maintained strong relationships with internal and external stakeholders.
  • Infrastructure design, build, deployment and disaster recovery testing.
  • Positive, proactive, team-orientated attitude with a flexible and innovative approach to work.
  • Working knowledge on containers & microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes and Ansible would be beneficial.

Education

  • Typically requires a minimum of 8-10 years of related experience with a bachelor’s or any master’s degree or equivalent combination of professional education/training and applicable work experience.

This is the pay range that Magnit reasonably expects to pay for this position: $50-80/Hr

Benefits: Medical, Dental, Vision, 401K

Temporary job opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. Magnit Direct Source is a service offered by Magnit Global that provides top talent directly to industry leading clients who have flexible temporary assignments that work on a variety of projects and unlock opportunities for exciting work. As a temporary employee, you will be employed by Magnit Global, NetApp’s vendor responsible for fulfilling temporary jobs at NetApp. You will not be employed by NetApp.

QUALIFICATION/ LICENSURE :
  • Work Authorization : Green Card, US Citizen
  • Preferred years of experience : 7+ Years
  • Travel Required : No travel required
  • Shift timings: 3 Shifts
Job Location North Carolina
Pay USD 50.00 - USD 80.00 Per Hour
Contract Duration 12 month(s)