Language

Client Engagement Manager

Business Writing
Writing Skills
Contracts
Problem Solving
Project Planning
Salesforce
Series 7
Client Support
Financial Services
Series 6
Financial Markets
Description:

Job Summary

RCS Project lead for conversions onto the custody and clearing platform; ability to manage own workflow while keeping key stakeholders appropriately involved and up to date. Fosters and collaborates in the development of new client relationships. Acts as primary point of contact during onboarding to the platform. Effective external and internal client communications. Develops and maintains an in-depth understanding of custody and clearing business, its products, and supporting functions. Conducts effective educational meetings delivering a professional presentation. Ensures follow up and trains to inquiries related to services, qualifications, instructions or paperwork requirements for various programs. Ensures completion of all onboarding related tasks; maintains Salesforce workflow and data requirements. Ensures accuracy, completion and archival of onboarding contracts. Proactively monitors onboarding activity with the ability to identify system or potential risk situations and escalates appropriately. Builds and maintains key relationships and coordinates tasks with internal business lines demonstrating a culture of engagement and assistance. Performs other duties and responsibilities as assigned.

Essential Duties and Responsibilities

  • RCS Project lead for conversions onto the custody and clearing platform; ability to manage own workflow while keeping key stakeholders appropriately involved and up to date.
  • Fosters and collaborates in the development of new client relationships.
  • Acts as primary point of contact during onboarding to the platform.
  • Effective external and internal client communications.
  • Develops and maintains an in-depth understanding of custody and clearing business, its products, and supporting functions.
  • Conducts effective educational meetings delivering a professional presentation.
  • Ensures follow up and trains to inquiries related to services, qualifications, instructions or paperwork requirements for various programs.
  • Ensures completion of all onboarding related tasks; maintains Salesforce workflow and data requirements.
  • Ensures accuracy, completion and archival of onboarding contracts.
  • Proactively monitors onboarding activity with the ability to identify system or potential risk situations and escalates appropriately.
  • Builds and maintains key relationships and coordinates tasks with internal business lines demonstrating a culture of engagement and assistance.
  • Performs other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

  • In-depth concepts, practices and procedures of custody and clearing firms.
  • Fundamental concepts of financial markets, accounts, products, and the transfer process.
  • Operational processes common to a custody and clearing platform.
  • Project planning and implementation.
  • Excellent communication and strong business writing skills.
  • Ability to organize and maintain schedules, as well as present virtually.
  • Following-up to ensure resolution and completion of tasks.
  • Proven ability to be able to multitask and meet deadlines.
  • Enthusiastic, self-motivated, effective under pressure.
  • Strong project management skills with the ability to lead projects to completion in a deadline-driven environment.
  • Ability to influence and bring different parties together for a positive outcome.
  • Cultivating and maintaining effective working relationships throughout and at all levels of the organization.
  • Creative problem solving to meet client needs.
  • Work directly with client firm executives and associates at all levels of the organization.
  • Organize, prioritize, manage, and track multiple details, tasks, and assignments in a fast-paced work environment.
  • Have detailed understanding of policy, procedures and processes.
  • Gather information, identify needs, and proactively apply findings to develop solutions.
  • Listen actively and demonstrate effective communication and interpersonal skills.
  • Work independently as well as collaboratively within a team environment.
  • Build and maintain strong working relationships with internal partners.
  • At least 3 years of experience in financial services, client support, or project coordination.
  • Series 7 preferred but not required.

This is the pay range that Magnit reasonably expects to pay for this position: $30.00/hour - $40.00/hour

Benefits: Medical, Dental, Vision, 401K

QUALIFICATION/ LICENSURE :
  • Work Authorization : US Citizen, Green Card, Other valid work visa
  • Travel Required : No travel required
  • Shift timings: Not specified
Job Location St. Petersburg, Florida (On-Site)
Pay USD 30.00 - USD 40.00 Per Hour
Contract Duration 12 month(s)