This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

 Location/Schedule: 

100% onsite in Plano, TX Mon-Fri 8:00-4:30

Responsibilities:

Delivers straightforward administrative and/or other basic business services in Provider Data. Maintains current provider data for the largest, most complex account structures. Maintains provider data to ensure the quality of the network. Coordinates provider enrollment, and assists with coordination of meetings with providers for training, contracting, and reporting. May be responsible for reporting and tracking provider calls and complaints. Updates directories for all contracted organizations. Issues tend to be routine in nature. Good knowledge and understanding of Provider Data and business/operating processes and procedures. Works to clearly defined procedures under close supervision.

Qualifications:

• Strong interpersonal skills, establishing rapport and working well with others.                                            
• Strong customer service skills                                            
• Computer proficiency, willing to learn new systems
• Willingness and confidence to cold call
• Ability to work in a goal orientated environment   
• Ability to meet high standards for attendance
• Previous Outbound or Inbound Call Center.
• Prior experience working in a dental or medical healthcare environment.    
• Basic healthcare terminology.
• High School Diploma or Equivalent

Hourly Pay Rate Range (dependent on location, experience, expectation)  

The pay range that Magnit reasonably expects to pay for this position is: $19.00/hour  

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)