This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

Location/Schedule:

100% onsite in Plano, TX Mon-Fri 

Responsibilities: 

Contributes to the Provider Relations job family in a support capacity. Supports and maintains positive relationships with health care professionals within the network. Provides high quality service to health care professionals. Provide assistance regarding education, contract questions and non-routine claim issues. Coordinates communications process on such issues as administrative and medical policy, reimbursement and provider utilization patterns. Assists providers in contract compliance and credentialing issues. Assists with preparation or modification of provider contracts. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Provider Relations.

Qualifications:

• Ability to convey complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others.        
• Strong interpersonal skills, establishing rapport and working well with others.
• Strong customer service skills (1+ years of experience)
• Call center experience (inbound preferred)
• Computer proficiency, willing to learn new systems                
• Ability to work in a goal orientated environment            
• Ability to meet high standards for attendance
• High School Diploma or Equivalent

Hourly Pay Rate Range (dependent on location, experience, expectation)  

The pay range that Magnit reasonably expects to pay for this position is: $18.00/hour-$20.00/hour  

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)