This individual will need to be very detail-oriented, organized, and have clear, effective communication skills. They should be flexible and comfortable in collaborating within a team dynamic and holds a penchant for exceptional follow-through. They will need to be nimble and able to pivot and reprioritize as needed. The ideal candidate will also have a passion for learning new tools and applications, and the skill set to identify blockers for launch. They should also have a strong drive to improve the performance and overall functionality of the marketing tools in development.
Key Qualifications
- 10+ year background experience in a tool development role, whether it be in an ad operations/media trafficking, website management, or a CMS manager-based role
- 3-4 year experience in a marketing, advertising, or creative services organization
- Background QA or testing experience in website or application development, ad trafficking, project management, resource management, or equivalent systems/platforms
- Enthusiasm to learn new platforms or websites, both front-end, and back-end
- Excellent listener and note-taker with the ability to adhere to the deployment/UAT plan and adhere to tracking of key project milestones, deadlines, and statuses
- Ability to retain new information and workflows quickly
- Comfortable in escalating and troubleshooting tool or website requirement gaps and/or issues
- Holds excellent communication skills and can concisely recap progress to various stakeholders
- Must have an obsessive attention to detail with the ability to spot inconsistencies or gaps in tool/application performance functionality
- Must possess a “can-do” attitude for all situations, no task too big or too small to handle
- Must be able to work under minimal supervision
- Experience with Workfront preferred
Responsibilities
- Clearly understands the tool(s) or website(s) in development within the organization; ability to articulate and answer questions related to defined scope documentation and gaps in the final product that may arise
- Provides best practices guidance between creative operations needs and tool development team to bridge the gap in conversations and needs
- Thoroughly understands the business requirements and is comfortable with reading through UAT documentation and scripts to provide feedback on the tool(s) or website(s) during testing
- Validates product in both testing/UAT and production environments, facilitating and authenticating the functionality of a build, its pages, user permissions, etc.
- Must be comfortable in project tracking the quality of the applications created internally, managing the tracking of bugs flagged, functionality missing, etc.
- Effectively consolidates team and user feedback and input on associated applications
- Proactively contributes to the scope of building out upcoming features and/or functionality for live tool(s) and/or website(s), attempting to foresee any impending issues, concerns, or conflicts
- Initiative to investigate and self-teach when topics or functionality within a platform or tool is unknown
Education
Bachelor's degree preferred.
Hours may fluctuate on project needs.
Please be aware that rates are determined by the job requirements, responsibilities, and physical work location.
